E-Commerce Platforms: Managed Services That Scale Your Online Business

At DigiVeritaz, we don’t just help you go live online—we partner with you to thrive. Our ecommerce management services are designed to empower brands to compete, convert, and scale across marketplaces, marketplaces-fronted platforms, and independent webstores. Whether you’re an established brand or just starting, our ecommerce account management service ensures your store is fully optimised, your operations sleek, and your growth sustainable.

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Who We Are

We are an e commerce management company built for today’s fast-moving digital retail environment. With deep experience in performance marketing, analytics, customer experience, and platform operations, we deliver a white label e-commerce platform-ready service: you stay in front, we manage the groundwork.

What We Offer

Below are the core pillars of our ecommerce management offerings. Each is tailored to your scale, category, and growth stage.

01

Platform and Marketplace Setup & Optimisation

Get set up right the first time, with branding, user experience, and overall storefront architecture aligned with your customers’ expectations and conversion behaviour.

  • Onboarding to marketplaces & webstore platforms
  • White label e-commerce platform deployment (customised store front, branding, UI/UX)
  • Establishing product catalogs, attribute taxonomies, category structures
02

Product & Catalog Management

Better discoverability, fewer returns, more consistent customer satisfaction.

  • Product data entry, variation handling, description writing, imagery quality checks
  • Price management, discounting, promotions, bundling
  • SEO for product pages, keyword optimisation in titles and descriptions
03

Order, Inventory & Fulfillment Oversight

Operational reliability, cheaper storage and logistic costs, higher customer-trust in fulfilment.

  • Order processing and tracking
  • Stock monitoring, forecast planning
  • Return & exchange management
  • Integration with warehousing / 3PL / logistic partners
04

Ecommerce Advertising & Performance Marketing

Drives traffic, boosts conversion, improves return on ad spend.

  • Sponsored listings & ads on platforms (Amazon, Flipkart, etc.)
  • Display, Social, Google Shopping for your webstore
  • A/B testing, bid optimisation, keyword research
  • Campaign planning around events / deals / seasonality
05

Analytics, Dashboard & Reporting

You know what’s working, where to invest, and where to fix leaks. Clarity helps you scale smart.

  • Ecommerce dashboard setup, covering sales, traffic, conversion metrics
  • Custom KPIs: ACOS / ROAS / lifetime value / churn
  • Regular insights & strategy sessions
  • Competitor benchmarking, market intelligence
06

Ongoing Support & Account Management

Your store stays fresh, compliant, and loyal customers stay happy. Issues handled before they escalate.

  • Dedicated account managers
  • Inventory alerts, compliance & policy management
  • Store maintenance, updates, seasonal refreshes
  • Customer feedback, ratings / reviews management

Why Choose DigiVeritaz as Your Partner?

We aim to be your go-to ecommerce managed service provider—covering everything you need so you can focus on strategy, growth, and product.

White Label Approach

White Label Approach

We build your store or marketplace presence under your brand. We don’t want to rebrand ourselves—this is your e-commerce platform, powered by us.

End-to-End Capabilities

End-to-End Capabilities

From strategy & platform selection to analytics & customer care. You get a full stack service so there are no gaps—each piece feeds into the other.

Data-First, Performance-Driven

Data-First, Performance-Driven

All our decisions are grounded in data. The ecommerce dashboard you get will help you see which products are driving profit, which ad campaigns are working, and what levers to pull for growth.

Scalability & Flexibility

Scalability & Flexibility

Whether you are starting with 10 SKUs or have thousands; whether you sell on one marketplace or multiple platforms; whether you want seasonal bursts or stable year-round growth—we scale with you.

Compliance, Policies & Risk Mitigation

Compliance, Policies & Risk Mitigation

Marketplace rules, tax regimes, shipping policies, returns—these can trip you up. We ensure your operation stays compliant, reducing risk of penalties, takedowns, or trust issues.

How It Works: The Process

Here’s a typical journey when you engage our ecommerce platform services:

Discovery & Audit

Discovery & Audit

We begin by auditing your existing presence: webstore, marketplace accounts, ad spend, inventory, operational gaps. Then we map them to your business goals (growth, margin, reach).

Strategic Roadmap & White Label Platform Blueprint

Strategic Roadmap & White Label Platform Blueprint

Based on the audit, we propose a roadmap—platforms to use, product lines to prioritize, promotional calendar, tech stack, staffing or partner needs.

Implementation & Setup

Implementation & Setup

We deploy the chosen platform(s), configure dashboards, set up ad accounts, integrate logistic partners, listing your products, training or onboarding staff as needed.

Launch & Go-Live Support

Launch & Go-Live Support

When you’re ready to sell, we make sure the store is optimised, promotions are live, customer experience is smooth. Monitoring starts in real time, ready to fix any issues (inventory, UX, orders).

Ongoing Management & Growth

Ongoing Management & Growth

This is the core: account management, ads & campaigns, regular performance review, continuous optimisation, expansion to new channels, scaling operations.

Ecommerce Dashboard: What You’ll Get

Ecommerce Dashboard: What You’ll Get

A good dashboard is your control centre. We provide dashboards tailored to you, showing:

  • Sales by product / category / channel (marketplace vs webstore)
  • Conversion rates (product page, cart abandonment, etc.)
  • Ad performance: spend, impressions, clicks, ROAS, ACOS (if applicable)
  • Inventory status & turnover rates
  • Order fulfilment metrics: shipping time, return rate, customer complaints
  • Customer metrics: repeat purchase rate, average order value, lifetime value

You can get these reports weekly, monthly, or even real-time depending on your plan.

Typical Engagements & Packages

Though each business is unique, here are sample models / tiers to give you an idea:

Starter

Smaller D2C brands, 1 platform, limited SKUs

3-6 months
  • Platform setup, basic product & catalog management, light advertising, standard dashboard reports

Growth

Brands scaling SKUs, multiple platforms / marketplaces

6-12months
  • Full product & inventory integration, mid-level performance marketing, advanced dashboards, account manager, compliance management

Enterprise

Big brands, multiple regions, aggressive targets

1 year plus + continuous support
  • White label platform customisations, high spend ad campaigns, localization, international marketplaces, custom reporting, integrations (ERP, logistics)

Why This Matters Now

The ecommerce landscape in India and globally is shifting fast:

faster shipping, better product information, returns, omnichannel trust.

winning visibility & stay compliant is harder.

optimisation across channels matters more.

 

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By adopting a managed service model and leveraging a white label ecommerce platform setup with strong ecommerce dashboard insights, you position your business to grow smart, not just bigger.

FAQs

Here are some of the most commonly asked questions when businesses consider ecommerce account managed services, ecommerce managed service, and platform optimisation.

A: It generally includes end-to-end support: platform setup, product & inventory management, order fulfilment, returns / logistics coordination, ad campaign management, analytics & reporting, compliance, and ongoing optimization.

A: It means a platform or storefront that is branded as your store—your logo, design, UI/UX, domain—while the backend operations, tech, maintenance etc. are handled by us. The customer interface is yours; the infrastructure & operations are ours.

A: Key metrics include conversion rate, average order value, repeat purchase rate, return rate, ad spend efficiency (ROAS / ACOS), inventory turnover, gross margin, customer lifetime value. The ecommerce dashboard gives visibility on all these.

A: Absolutely. We manage both — making sure your presence on Amazon, Flipkart, Myntra etc. is optimised, and your own webstore (Shopify, WooCommerce, Magento etc.) also performs well. The coordination between channels is critical for avoiding stock issues, mismatched branding, or conflicting promotions.

A: Depending on the scope, we can begin work within 1-2 weeks of agreement. Platform setup, catalog setup may take a few weeks. Early returns (traffic, small sales) can appear quickly if ads are used; more sustainable performance (repeat customers, high margins) typically show in 3-6 months.

A: We provide the full backend service, but your internal team or leadership usually contributes around decisions on assortment, branding guidelines, approval in pricing/promos. You may also provide product content or product photography where needed, or we can help source them.

A: We closely monitor marketplace rules and policies (listings, content, claims). Return/exchange/refund processes are managed as per platform or your choice of logistics partners. We also help with dispute resolution, negative review management, product compliance (if applicable, e.g. safety certifications, hygiene etc.).

A: Dashboard may be included in many plans. For customised dashboards or real-time integrations with external systems like ERP / warehouse, there may be additional fees—these will be included in the quote and depend on complexity.

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